At Romanos, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and booking our tours.
1. Information We Collect
We collect the following types of information from you when you visit our website or book a tour with us:
- Personal Information: This includes your name, email address, phone number, and payment information, which are necessary for processing your booking and providing you with our services.
- Booking Details: Information related to your tour, such as dates, preferences, and any special requirements you may have.
- Website Usage Data: We collect data on how you use our website, such as your IP address, browser type, and pages visited, to improve your user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Your Booking: To confirm your tour, process payments, and communicate with you regarding your booking.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your tour.
- Personalization: To tailor our services and offerings to better meet your preferences and interests.
- Marketing: With your consent, we may send you promotional emails about our tours, special offers, or other information we think you may find interesting.
- Website Improvement: To analyze website usage and improve our website’s functionality and content.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website, processing payments, or delivering our services. These partners are obligated to keep your information confidential and use it only for the purposes for which it was provided.
4. Security of Your Information
We are committed to ensuring the security of your personal information. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Update Your Information: Correct any inaccuracies in your personal information.
- Delete Your Information: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@romanos.com