Welcome to Romanos! By accessing or using our website and booking our tours, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a booking.
1. General
- Agreement: By booking a tour with Romanos, you agree to these Terms and Conditions, which constitute a binding agreement between you (the “Client”) and Romanos (the “Romanos Tour”).
- Eligibility: You must be at least 18 years old to make a booking with us. By booking a tour, you confirm that you are legally capable of entering into a binding contract.
2. Bookings and Payments
- Booking Confirmation: A booking is confirmed only after we have received the required deposit or full payment and you have received a confirmation email from us.
- Payment Terms: Full payment must be made before the start of the tour. We accept payments via credit card, bank transfer, or other methods as specified on our website.
- Pricing: All prices listed on our website are in [Currency] and are subject to change without notice. Prices do not include any personal expenses, travel insurance, or other services not specified in the tour package.
3. Cancellations and Refunds
- Cancellation by Client: Please refer to our Refund and Returns Policy for details on cancellations and refunds.
- Cancellation by Romanos: In the event that Romanos must cancel a tour due to unforeseen circumstances, you will be offered a full refund or the option to reschedule.
4. Client Responsibilities
- Travel Documents: The Client is responsible for ensuring they have valid travel documents, including passports, visas, and any required vaccinations.
- Health and Safety: Clients are responsible for their own health and safety during the tour. It is advisable to have travel insurance that covers personal injury, medical expenses, and trip cancellation.
- Conduct: Clients are expected to behave respectfully and follow all instructions provided by Romanos staff. We reserve the right to remove any Client from a tour for disruptive or unsafe behavior, without refund.
5. Changes and Modifications
- Tour Itinerary: Romanos reserves the right to modify tour itineraries due to weather conditions, safety concerns, or other factors beyond our control. We will do our best to provide a similar experience if changes are necessary.
- Changes by Client: If you wish to change your booking (e.g., tour date, number of participants), please contact us as soon as possible. Changes may be subject to availability and additional charges.
6. Liability
- Limitations: Romanos is not liable for any loss, injury, or damage to persons or property during the tour, except where such loss, injury, or damage is caused by the negligence of Romanos. Clients participate in tours at their own risk.
- Third-Party Services: Romanos may engage third-party service providers (e.g., transportation, accommodation) to assist in the provision of our tours. We are not responsible for the actions or omissions of these third parties.
7. Intellectual Property
- Content Ownership: All content on the Romanos website, including text, images, and logos, is the property of Romanos or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use of any content is prohibited.
- Use of Photos and Videos: Romanos may take photos or videos during tours for promotional purposes. By participating in a tour, you consent to the use of your image in our marketing materials. If you do not wish to appear in these materials, please inform us before the tour.
8. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in [Your Country/Region].
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at info@romanos.com